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About Dr. Dunaway
M. Tray Dunaway, MD, FACS, CSP, CHCO, CHCC is a healthcare futurist who consults, writes and speaks on the modern and evolving healthcare ecosystem. He is the chief “dotsultant” of Healthcare Value, Inc.
Solutions based on Patient Centered Care, Physician Centered Connections, Partnered Cooperation and Collaboration are resonated in all consulting and speaking engagements in conjuction with a variety of critical issues faced by all healthcare businesses including:
Clinical Excellence/Safety/ Ethics
Compassionate Customer Service
Sales and Marketing To, and Through, Physicians
Quality Measurements
Operational Efficiencies
Care and Coordination of Care
Regulatory Compliance
Staff and Physician Satisfaction**Patient Satisfaction**
Value interpretation to internal and external customers/employees to drive profit to enable continued sustainable growth and patient centered healthcare excellence.
**prefer “loyalty” than “satisfaction”
In 1997 Dr. Dunaway developed a compliance correct, Evaluation and Management
(E&M) Risk Based Coding™ methodology. His subsequent documentation
system has become a certified standard for facilities and practices nation-wide
and resulted in millions of dollars in additional revenue for hospitals
and medical practices alike through improved physician documentation.
The consulting opportunities gave him an insider’s view of the “business
of medicine” from a physician’s perspective.
As an every-other-night-on-call general surgeon for 16 years he recognized
that arguably the most advanced healthcare system in the world was being
weakened by fragmentation resulting from economic evolutionary pressures.
Studying relationships between varied members of the healthcare community, “healthcare dots,” Dr. Dunaway discovered ways of building more
functional and profitable connections. Today he works to simply “connect
the dots of healthcare.”
Dr. Dunaway described a process termed Mutual Value Integration (MVI)
where the introduction of mutuality to the fragmented dots of healthcare
creates a rising economic tide that lifts dots to a higher level in the
healthcare ecosystem we all work in. By strengthening the individual healthcare “dots” the ultimate goal of patient care excellence can also
be strengthened.
Three cornerstones of mutuality comprise MVI.
- Improving communication between
healthcare dots
- Finding the chemistry that
makes dot2dot and doc2dot business sense
- Honoring the contribution of all the healthcare dots
Today this frustrated surgeon, turned healthcare pioneer, consults, writes, and speaks for physicians, physician office staff, hospitals, hospital administration and leadership teams, HIM, compliance, homecare and hospice, physician sales organizations, businesses of healthcare, payers, and patients on how to connect • the • dots • of • healthcare.
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Bio
>> Why Dr. Dunaway?
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>> Company Fact Sheet (Print Friendly Version)
What they are saying:
“This was my first coding seminar where a physician-taught/physician-perspective was used. Made a difference!”
Fiona Azybuiks, Fayetteville, NC.
“Excellent entertainer, powerful salesman, successful business man, awesome educator! "
Sherry Davis, Wellston, OK.
“Applause! Applause! Applause! The evaluations brought high ratings and rave reviews….if someone wants a speaker who guarantees an “on your feet” applause, you’re the person to book!”
Louist Pugliese, RN, MSN, Dir. Education, Conemaugh School of Nursing and Allied Health Programs, Johnstown, PA
